QuickBooks Error 17337: How to Fix Payroll Update Issues

QuickBooks Error 17337 is a common error that users may encounter when they need to download/ install payroll updates. It occurs when the software cannot establish a secure connection with servers due to incorrect internet security settings/ firewall restrictions. This error can prevent users from downloading the latest payroll tax table updates and affect payroll calculations. If you are experiencing similar problems, check our guide on QuickBooks Payroll Update Not Working for additional troubleshooting solutions.

In this detailed blog, we will cover the common causes of QuickBooks Payroll Error 17337. Learn simple solutions to resolve the issue and successfully update your payroll.

What Is QuickBooks Error 17337?

It is an error associated with payroll update problems in QuickBooks Desktop. QuickBooks Error 17337 may occur when the software encounters difficulty in establishing a secure internet connection while downloading payroll updates. Users may experience failed payroll tax table downloads/ interruptions during the update process.

Possible troubleshooting areas include internet connection/ Windows security settings/ firewall restrictions/ and QuickBooks configuration. It is important to resolve the main issue to ensure access to the latest payroll tax table updates and maintain accurate payroll calculations.

What Triggers QuickBooks Error 17337?

QuickBooks Payroll Error 17337 may occur when QuickBooks Desktop encounters problems downloading payroll updates. Possible causes include:

• Unsupported/ incorrectly configured security protocols may interfere with secure connections.
• Windows Firewall may block QuickBooks from accessing update servers.
• Security software may restrict QuickBooks’ internet access.
• An unstable internet connection may prevent payroll updates from downloading. Similar connectivity problems can also trigger QuickBooks Error 12007.
• Misconfigured Internet Options may affect secure communication.

• Outdated software/ damaged program components may interfere with the update process.

How to Identify QuickBooks Error 17337: Key Symptoms

You may notice the following signs when encountering QuickBooks Error 17337:

• QuickBooks displays Error 17337 while downloading payroll updates.
• Payroll tax table updates fail to download successfully.
• QuickBooks repeatedly encounters problems during the update process.
• The software may display internet connection/ secure connection-related messages.
• Users may be unable to access the latest payroll tax table updates.
• Payroll update attempts may fail even when the internet connection is working.

Checklist: What to Prepare Before Fixing QB Error 17337

Before troubleshooting QuickBooks Error 17337, ensure you have the following requirements ready:

• Make sure the computer has a reliable internet connection to download payroll updates.
• Sign in to Windows with an account that has administrator privileges.
• Check that QuickBooks Desktop is updated to the latest available release.
• Verify that your QuickBooks Payroll subscription is active.
• Create a backup of your QuickBooks company file to make any major changes.
• Ensure security software allows QuickBooks to access the internet.
• Ensure your Windows operating system is supported and up to date.
• Download and install the latest QuickBooks Tool Hub if you need to repair common program issues.

How to Fix QuickBooks Error 17337 in QuickBooks Desktop?

If you encounter QuickBooks Error Code 17337 while downloading payroll updates, try the following troubleshooting methods to resolve this error:

Solution 1: Verify SSL and TLS Security Settings

Incorrect SSL settings or a misconfigured Internet Explorer causes QuickBooks Error 17337. This method helps you resolve this error quickly:

Step 1: Automatically Check TLS 1.2 with QuickBooks Tool Hub

• Download and open the latest version of the QuickBooks Tool Hub.
• Select Installation Issues from the menu.
• Click on the QuickBooks TLS 1.2 Tool and let it run to verify and enforce compliance.
• Restart your computer when finished.

Step 2: Manually Verify Windows Internet Options (SSL/TLS)

QuickBooks Desktop uses Windows Internet properties for secure server communication:

• Press Windows Key + R/ type control panel/ and press Enter.
• Open Internet Options (or search for it in Windows Search).
• Go to the Advanced tab and scroll down to the Security section.

Verify the protocol settings:

• Uncheck outdated and insecure protocols: SSL 2.0/ SSL 3.0/ TLS 1.0/ and TLS 1.1 (these are prohibited/vulnerable).

• Check TLS 1.2 (required for QuickBooks connected services). For more information about supported security protocols and system requirements, refer to Intuit’s official TLS 1.2 guide for QuickBooks Desktop.
  • Click Apply and then OK.
  • Restart your computer and reopen QuickBooks Desktop.

Solution 2: Configure Windows Firewall Settings

If firewall restrictions prevent QuickBooks from accessing the internet, configure the necessary permissions manually. For additional troubleshooting, read our guide on Windows Firewall is Blocking QuickBooks.

Add Firewall Port Exception for QuickBooks

If you are utilizing different versions of QuickBooks Desktop on a single computer, follow these instructions for each version:

• Launch the Windows Start menu.
• Type Windows Firewall in the search bar and open Windows Firewall.
• Choose Advanced Settings.
• Right-click on Inbound Rules (you will create Outbound Rules later).
• Then select New Rule.

• Choose Port and then click Next.
• Make sure TCP is selected.

Get Dynamic Port Number

• Open the Start menu on Windows.
• Type QuickBooks Database Server Manager in the search bar.
• Launch QuickBooks Database Server Manager.
• Navigate to the Port Monitor tab.
• Locate your QuickBooks version and note the Port Number, as this will be needed for your firewall port exceptions.

You can change the port number by selecting Renew. After that, go to the Scan Folders tab and click Scan Now to update firewall permissions. Port renewal is available only for Desktop 2019 and newer versions, as older ones do not support this feature.

• After you enter the port number, select Next.
• Select Allow the Connection and then Next.

• If prompted, make sure all profiles are marked. Select Next.
• Create a rule. Give it a name like QBPorts(year).
• When you’re done, select Finish.

Repeat the steps above and create outbound rules. Follow all the same steps, except select Outbound Rules on step 4.

Solution 3: Update QuickBooks Desktop to the Latest Release

Error 17337 in QuickBooks Desktop typically arises during pay roll updates or when downloading pay roll data. Update QuickBooks Desktop to the latest available release to fix Error 17337 and improve software compatibility. It will help you ensure smooth payroll and update operations.

Solution 4: Run QuickBooks Desktop as an Administrator

Follow these steps to run QuickBooks Desktop with administrator privileges, as recommended to resolve QuickBooks Error 17337 when updating payroll:

• Close QuickBooks Desktop.
• Right-click the QuickBooks Desktop icon on your desktop.
• Select Run as administrator.

• Click Yes if the User Account Control prompt appears.
• Open QuickBooks and retry the payroll update.

Note: This error occurs when the third-party firewall or application is limiting QuickBooks access, or when SSL settings are wrong.

Solution 5: Use QuickBooks Tool Hub to Repair Program Issues

QuickBooks Tool Hub includes built-in troubleshooting utilities that can help resolve common program errors, damaged installation components, and issues affecting payroll updates. If QuickBooks encounters an unexpected problem while processing payroll or updating the application, running these repair tools may help restore normal functionality.

Follow the steps below to troubleshoot QuickBooks program-related issues.

Step 1: Download and Install QuickBooks Tool Hub

Download the latest version of QuickBooks Tool Hub and install it on your computer. Follow the on-screen instructions to complete the installation, then launch the tool.

Step 2: Run Quick Fix My Program

Quick Fix My Program closes background QuickBooks processes and performs a quick repair of common program-related issues.

• Choose Program Problems in the QuickBooks Tool Hub.

• Click on Quick Fix My Program.

• Launch QuickBooks Desktop and access your data file.

If the error persists, proceed to Solution 2.

Step 3: Run the QuickBooks Install Diagnostic Tool

If there was an issue during the installation of QuickBooks, it may lead to problems when you attempt to use the software. Run the QuickBooks Install Diagnostic Tool to resolve common installation issues.

• Launch the QuickBooks Tool Hub and then choose Installation Issues.
• Click on QuickBooks Install Diagnostic Tool.
• Allow the tool to complete its process. This may take as long as 20 minutes.
• Once the tool has finished, restart your computer and open QuickBooks Desktop.
• Access your data file.
• Make sure to update your QuickBooks to the latest version to ensure you have the most current fixes and security updates.

Solution 6: Check Your Internet Connection

QuickBooks Error 17337 occurs when QuickBooks Desktop cannot connect to payroll servers. Use the steps below to resolve it.

• Open a web browser and visit a secure website to verify internet connectivity.
• Move to the QuickBooks Desktop and go to Help > Internet Connection Setup.
• Select Use my computer’s Internet connection settings and click Next.
• Click Advanced Connection Settings under the Advanced tab.
• Select Restore Advanced Settings, then click OK and Done.
• Restart QuickBooks and try downloading the payroll update again.

Note: Ensure your firewall allows QuickBooks to access the internet.

Solution 7: Verify Your QuickBooks Payroll Subscription

Error 17337 is a common error that occurs when you try to download updates for QuickBooks software. You should also verify that your payroll subscription is active. If your subscription has expired, follow our guide on QuickBooks Subscription Has Lapsed to troubleshoot the issue.

• Close all the files associated with your company and reboot your computer.
• Launch QuickBooks and navigate to the Employees section.
• Select My Payroll Service and then choose to Manage Service Key.
• Your Service Name & Status should be accurate and display as Active.
• Click Edit to check the service key number.
• If it is incorrect, input the correct service key.
• Click Next, uncheck the box for Open Payroll Setup, and then click Finish.

Does QuickBooks Error 17337 Affect Payroll Processing and Employee Paychecks?

Yes, this error may affect payroll processing if it prevents users from downloading the latest tax tables. Follow our guide on QuickBooks Payroll Tax Table Update to learn how to download and install the latest updates. Payroll calculations may use outdated tax rates without updated tax tables/ affect employee tax deductions and paycheck accuracy.

However, this error does not stop all payroll functions/ change previously issued paychecks. Users should resolve the update issue and verify that the latest payroll tax tables are installed to avoid payroll discrepancies.

How to Prevent QuickBooks Payroll Error 17337 in the Future?

Consider these simple tips to reduce the chances of encountering QuickBooks Error 17337 again:

• Update QuickBooks Regularly – Install the latest software updates.
• Maintain Stable Internet – Use a reliable internet connection during payroll updates.
• Check SSL/TLS Settings – Keep supported security protocols properly configured.
• Configure Firewall Settings – Allow QuickBooks through Windows Firewall.
• Check Antivirus Permissions – Prevent security software from blocking QuickBooks.
• Update Windows – Install the latest available Windows updates.
• Maintain Payroll Subscription – Ensure your payroll subscription remains active.
• Avoid Interrupting Updates – Allow payroll updates to finish successfully.
• Back Up Company Files – Create regular backups to protect payroll data.

Note: Always verify that the latest payroll tax table update is installed before processing employee paychecks.

Conclusion!

QuickBooks Error 17337 can interrupt payroll updates as it prevents QuickBooks Desktop from connecting to servers. Incorrect SSL/TLS settings, firewall restrictions, antivirus interference, and internet connectivity issues are possible causes of this error. You can also explore our guides on QuickBooks Error PS038 and QuickBooks Error PS032 for additional payroll troubleshooting solutions. You just need to check your security settings and update QuickBooks Desktop. Ensure the software has proper internet access/ you may be able to resolve the issue and download the latest payroll updates successfully. If the error continues despite trying these solutions, professional assistance can help you avoid further payroll delays.

Still need expert help to fix QuickBooks Error 17337? Don’t let a payroll update error slow down your business. Contact the Data Service Team today at +1(888)-718-7888 and let our experts help you get your QuickBooks payroll back on track.